Volunteerism Amidst COVID-19
A Redesigned Experience
Hygienic. Distanced. Impactful..

We are working within the recommended guidelines set forth by the Governor and local health officials, by implementing a "hybrid social-distancing" model: multiple groups of 10, low-risk, healthy, motivated, and passionate individuals, maintaining 3-6 foot distance at all times, following strict hand-washing and sanitation practices. And the best part? We still have a great time doing it!


Opportunities For Everyone

We understand that everyone volunteers for a different reason. That’s why our volunteer opportunities are individually designed to meet your needs. Because we believe that when you are at your best, so are we. Join other awesome people like you who contributed more than 35,000 hours last year, making it possible for us to distribute more than 7 million pounds of food.  It’s easy, fun, and volunteerism makes it possible for us to get the work done.

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Product Management

We need volunteers like you to stock
shelves, assist our shoppers, and check/
weigh out food. You will get a unique
view of how the Food Bank serves people through our various agencies!

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The Produce Pantry

During this hour and a half, we can have 200 clients through our door, making this a very fun and fast-paced volunteer experience. If you consider yourself a people-person, this is for you.

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On-Site Food Pantry

Pantry volunteers will help stock shelves;
bring food from the warehouse, answer
client’s questions, and help clients carry
groceries out. This opportunity will allow
volunteers to interact with clients.

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Food Delivery/Rescue

With the help of volunteer drivers, we are able to transport food to and from our distribution center and are crucial to what we do. Drivers can have a friend volunteer to ride along with them!

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Children's Nutrition

Ever wondered what happens to children who are chronically hungry in the summer or after school? Our children's nutrition programs provide meals and snacks to these children.

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Farmer's Markets

Farmers Market produce rescue is simple and rewarding. Volunteers will kindly ask all produce vendors if they have anything leftover. It's brought back here for future distribution!

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Want Something Else?

Do you have a skill or trade that would benefit us? We want to utilize everyone’s unique talents through volunteering! Help us fit you with the perfect volunteer opportunity for you!

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A Place For Everyone
Food Brings Us Together
Everyone has a different story behind their desire to volunteer. Here at the Northeast Iowa Food Bank we embrace that and welcome those stories with welcome arms. Here's one of them!


When volunteering, you may park in the front
parking lot on Lafayette Street. During building
hours, please enter the Food Pantry and Offices
door to sign in. There are some programs in
which a Program Coordinator may let you know
you can park in the back employee parking lot.
For after hour groups, you will enter the door
that says Volunteer Entrance unless the Group
Coordinator says differently.

For more detailed and printable versions of our Volunteer Experiences here at the Northeast Iowa Food Bank, check out our Individual Volunteer Manual or our Group Volunteer Manual.

Each week we hold a mandatory orientation
session. You only need to attend this session
once. During this time, we will discuss rules as
well as opportunities you will find during your
time volunteering with the Food Bank. We will
also go on a tour of the facility, so you get to see
firsthand all the ways we work to close the Meal

We have volunteer opportunities available
during the building hours from 7:30am-
4:30pm. Shifts may vary in different
locations on site, so please look at our
online schedule to find something that
works for you. We understand that the
day schedule does not work for everyone,
so please keep an eye out for our special
events in the evenings or on the weekends
that we need help with!

If you are unable to make your shift, please
let us know by 3:00pm the day before your
shift. However, we understand that there are
emergencies. If you are feeling sick, please stay
home! We have contact with a lot of clients
and food, and so we don’t want to spread
germs everywhere. Continuous no-shows
or cancellations may require the Volunteer
Coordinators to reevaluate your work with the

The dismissal of a volunteer is a serious
consideration. Before a volunteer may be
dismissed, every attempt will be taken with
the parties involved to resolve the action.
Dismissal of a volunteer may take place if
the volunteer is unreliable, demonstrates
inappropriate behavior, or fails to adhere to
policies of the NEIFB Volunteer Handbook.

For youth groups ages 12-15 we require one adult chaperone per 3 children, and one adult present for every 6 youth, ages 16 and 17.

To ensure the safety of volunteers in an active warehouse setting, volunteers ages 12 to 15 must to be accompanied by a parent or guardian while volunteering. Volunteers age 16 and above may work without an accompanying adult (exceptions exist for youth groups – see above).

There is a clock-in station located in the Food
Bank office. You may type in your volunteer
code to sign-in and select your assignment for
that day. You must sign-in on the iPads at all
times unless they are out of order. If the iPad
happens to not be working, you may sign-in
on the clipboard forms, however, please let
someone in the office know that the iPad is
not working so we can fix it. If you happen to
forget to clock in or out, please let the Individual
Volunteer Coordinator know and they will
adjust the schedule accordingly.

Once you have successfully completed
orientation, you may begin signing up for
volunteer opportunities. After signing into your
volunteer log-in, you can click “My Schedule”
and begin filling openings that fit your schedule
and interests. We recommend trying out
different volunteer experiences to find your
niche within our organization. If you don’t have
access to a computer, please write down your
name, hours, and volunteer location and the
Individual Volunteer Coordinator will schedule
you. You may not show up without being
scheduled, unless you have prior permission
from a Volunteer Coordinator. Please do
not schedule yourself less than 24 hours in

To begin your journey as a volunteer, you will
need to fill out an application on the Northeast
Iowa Food Bank’s website. From there, we will
send a confirmation e-mail with information
about the next step. Once you’ve completed
orientation, you may schedule yourself to
volunteer by clicking the “Volunteer Login” at
the top of the NEIFB homepage.

If you need documentation of the hours
you are completing with the NEIFB, please
let the Individual Volunteer Coordinator
know when you begin. If there are
documents that a staff member needs to
track hours on, please present those up
front. We are willing to print off completed
hours, however please let the Volunteer
Coordinator know at the beginning of
your final shift to ensure they have time
to complete this. We are willing to work
with you to complete hours, but we would
appreciate plenty of notice to ensure you
get the most out of your experience.

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